About
Skills
Resume
Results-oriented professional with a solid foundation in cloud computing and data analysis, consistently delivering insights that enhance decision-making and operational efficiency.
Summary
Madhu Chandra
With a strong foundation in engineering, I aspire to contribute my analytical and technical expertise to the IT sector for a rewarding and impactful career.
- Jain University, Bangalore
Education
Bachelor of Technology, Electronics and Communication Engineering
2019 - 2023
Jain University, Bangalore
Professional Experience
IT Analyst
APR 2024 - AUG 2024
New Era Technology, Bangalore
- Contributed to a Cisco project with a focus on Identity and Access Management (IAM), Virtual Private Network (VPN), and Service- Now ticket management, resulting in the generation of quality reports at an 100% accuracy rate.
- Managed Cisco directory services, contributing to seamless user authentication and access control for 800 users with touch count of 1180.
- Engaged in managing access and monitoring large-scale user data visualised on "One-Access" tool decreasing security escalations by 76%.
- Managed IT support operations , resolving 95% of technical issues within SLA, and providing training to end-users on new systems and technologies.
Network Engineer Intern
FEB 2023 – MAR 2023
Mastec Quadgen Wireless LLP, Bangalore
- Gained valuable practical understanding of system architecture complexities through active participation and guidance from mentors.
- Assigned the responsibility of supervising integration activities, achieving up to 70% work efficiency, which encompasses requirement analysis and implementation, in collaboration with a team situated in the United States.
- Exhibited proficient teamwork and communication abilities while collaborating with colleagues across various time zones to attain project milestones and deliverables.
EXTRA AND CO-CURRICULAR ACTIVITIES
NSS Volunteering
Actively participated in the anti-plastic and blood donation drives, led anti-plastic campaigns, contributed to Covid awareness, and organized a government school painting project.
President, Evalanche Club
Led a team of 30 in planning technical workshops and live events, while overseeing detailed event plans, financial operations, and delivering seminars.
Core Committee Member, "Infinity" University Fest
Organized and managed various operational tasks including marketing, project planning, team management, financial planning, and design for the annual university fest.
Under 25 Community
During my internship, I excelled in diverse tasks such as marketing, sales, design, team management, event production, and storytelling. I played a pivotal role in the team, making substantial contributions that significantly contributed to the success of the festival.